Welcome To The Christian Family Store

Introduction

This Privacy Policy outlines how Christian Family Store (Pty) Ltd (“we,” “us,” or “our”), operating the website www.christianfamily.store, collects, uses, discloses, and protects your personal information. We are committed to safeguarding your privacy in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African laws. This policy applies to all users of our website and services, including visitors, customers, and any individuals who interact with us.

Our website is based in South Africa and has not yet been launched. Once operational, this policy will govern the handling of personal information collected through the site. By accessing or using our website, you consent to the practices described in this policy. If you do not agree, please refrain from using our services.

Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, postal address, phone number, and other contact details provided during account creation, order placement, or inquiries.
  • Payment Information: Credit card details, bank account information, or other financial data processed through secure third-party payment gateways (we do not store this information directly).
  • Technical Data: IP address, browser type, device information, operating system, and usage data collected automatically via cookies and similar technologies.
  • Transaction Details: Purchase history, order preferences, and related communications.
  • Marketing Preferences: Information about your interests and consent for promotional communications.

We collect this information only when necessary to provide our services, such as processing orders for Christian family-oriented products.

How We Collect Information

Personal information is collected through:

  • Direct Interactions: When you submit forms for registration, purchases, newsletters, or customer support.
  • Automated Technologies: Cookies, web beacons, and analytics tools that track browsing behaviour to improve user experience.
  • Third Parties: From service providers like payment processors, shipping partners, or analytics services (e.g., Google Analytics), subject to their privacy policies.

We do not collect sensitive personal information (e.g., race, religion, or health data) unless voluntarily provided and relevant to our services.

Use of Your Information

We use your personal information for the following purposes:

  • To process and fulfil orders, including shipping and payment handling.
  • To communicate with you regarding your account, transactions, or inquiries.
  • To enhance our website and services through analytics and personalization.
  • To send marketing materials, such as newsletters or promotions, only with your explicit consent.
  • To comply with legal obligations, prevent fraud, or resolve disputes.

All processing is conducted lawfully under POPIA, with a focus on necessity and minimization.

Sharing of Information

We may share your personal information with:

  • Service Providers: Third-party vendors for payment processing, shipping, hosting, or analytics, who are contractually bound to protect your data.
  • Legal Authorities: When required by law, such as in response to a court order or regulatory request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, where your data may be transferred with appropriate safeguards.

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, loss, or misuse. These include encryption, firewalls, and secure servers. However, no system is entirely secure, and we cannot guarantee absolute protection. In the event of a data breach, we will notify affected individuals and authorities as required by POPIA.

Your Rights

Under POPIA, you have the following rights regarding your personal information:

  • Access: Request details of the information we hold about you.
  • Correction: Update or rectify inaccurate data.
  • Deletion: Request erasure of your data, subject to legal retention requirements.
  • Objection: Object to processing for marketing or other purposes.
  • Withdrawal of Consent: Revoke consent at any time, though this may limit service access.

To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe, typically 30 days.

Cookies and Tracking Technologies

Our website uses cookies to enhance functionality, such as remembering preferences and analyzing traffic. You can manage cookies through your browser settings. For more details, refer to our Cookie Policy.

Children’s Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from minors without parental consent. If we become aware of such collection, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Revised versions will be posted on this page with the effective date. We encourage you to review it periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

This policy is effective as of August 15, 2025.

Last Updated: November 20, 2025.